Your Privacy Matters

At de Lune Aesthetics, we are committed to protecting your privacy. We adhere to the highest standards when handling personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable laws and regulations. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, mobile applications, and social media accounts. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

We collect personal information in accordance with the Privacy Act 1988 (Cth). This includes information you provide when you use our services, make inquiries, or sign up for communications. The personal information we collect may include your name, contact details, payment information, and any other relevant data you provide.

We use cookies and similar tracking technologies (e.g., pixel tags) to improve your user experience, analyse website usage, and personalise content. Cookies allow us to record non-identifiable data about your visit, such as:

• Your server address
• Operating system (e.g., Windows, Mac)
• Domain name (e.g., .com, .gov, .au)
• Date and time of your visit
• Pages accessed and documents downloaded
• Previous site visited
• Browser type (e.g., Google Chrome, Safari)

Cookies help us understand how users interact with our website so we can enhance your experience. You may choose to block cookies through your web browser, but doing so may impact your ability to use certain features of our website effectively.

We may use your personal information to:

• Provide the services you’ve requested
• Improve our website and services
• Communicate with you about your bookings or services
• Send you marketing and promotional communications (if you’ve opted in)

We may share your information with third parties who assist us in providing our services, such as:

• Service providers (e.g., hosting, payment processors)
• Business partners (e.g., marketing services)
• Legal advisors, authorities, or law enforcement, where required by law or to protect rights, safety, or property

All third-party service providers are required to comply with privacy standards that align with this policy and are not permitted to use your data for other purposes.

We will only disclose personal information in accordance with applicable laws and regulations. If required, we may share your information to comply with legal obligations, prevent fraud, or protect the rights and safety of others.

While we take reasonable steps to protect your personal information, please note that no security system is completely secure. We cannot guarantee the security of any information you transmit to us or that we store on our systems.

You can choose to decline providing certain personal information. However, this may limit your ability to access some of our services. You can also opt out of marketing communications at any time or request to have your personal data deleted by contacting us directly.

Our website may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of those websites. When you leave our site, we encourage you to review the privacy policy of each site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page, and the changes will take effect as soon as they are published.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: Email: hello@marionchan.com.au. For further information on Australian privacy laws, you can visit the Office of the Australian Information Commissioner (OAIC) website: http://www.oaic.gov.au